oh the drama

We still don't have our satellite internet. It was originally supposed to be installed last Friday. Then I got an email saying that there was something wrong last Thursday. I call. They haven't shipped out my equipment but apparently whatever was wrong was corrected, or so I was told. They rescheduled it for today. I was told my equipment was to arrive in 3-5 days via UPS. Fast forward to yesterday. I haven't received any equipment. I also received an email about scheduling an installation date. I call to figure out what it going on. Mind you at this point I'm getting really irritated with them. They tell me that there is no record of my phone call even though I called the exact same number. It was rather frustrating. So the problem is that our house is apparently nonexistent. I have had this problem repeatedly here actually. So they triple check the address with me and then ask me if I'm sure this is the correct address. Well yeah I'm living here now and this house has been here for at least 50 years probably closer to 70. It's here and that is the correct address. I'm informed that my equipment will be shipped that day, which it was, and that someone will contact me with installation information. I missed a call from them earlier today by minutes. I called back. The lady I spoke to was really nice. My equipment will arrive tomorrow. UPS wanted to make sure they had the correct address because it's not showing up in their system. It's probably not showing up since they do not deliver mail in this little town. You have to have a po box. That and it hadn't been updated in the 911 system until last Monday. I confirmed yet again that it was the correct address. She then told me that an installer in our area will be contacting me for the installation of my equipment. So hopefully soon. All I can say is that if it gets pushed back again over my address again I'm going to send the equipment back and stick with stupid dial up. That alone speaks volumes about how crappy this has been.